K4 Decision Tools 

K4 Client Support

  • Via the web

To submit a question or problem, simply click here.

Web submissions are immediately directed to Klein support staff for resolution. 

  • Phone support

919.233.6767

Hours: 8:30 AM to 5:30 PM ET

After hours, leave a voice mail request and we will respond as quickly as possible on the following business day.

  • Email support

support@kleindecisions.com 

Be sure to include your name, firm name, phone number, and a detailed description of your question or issue.

  • K4 Tutorials

To access a set of interactive, self-paced tutorials, click on the applicable link below:

  • K4 User Manuals

All K4 Decision Tools provide a comprehensive User Manual and a context sensitive help system.  To access the help system within the application click on the  Help Icon icon in the upper right corner of the application.  The User Manual is available in .PDF format via a link at the bottom of the screen in the application.